FAQs

Can we bring our luggage on the desert tour? Where can we store it?
Yes you can bring your luggage on our desert tours be it private or group shared. Please make sure you prepare a small backpack to take on your camel ride to the desert camp. The rest of your luggage will stay safe your vehicle in Zagora or at the camp operator's lodge in Merzouga.
What is the difference in price between private and shared desert tours?
Shared tours price is fixed no matter how many people join the tour. Private tours price depends on how many people traveling in your party. The more you are the less expensive you are.
Are shared desert tour good for me?
Prices of our shared desert desert tours from Marrakech are very competitive. If you limit your expectations, you are an easy going seasoned traveler, don’t care too much about the little details, want to make new friends during the tour, then we are sure you will enjoy it. If not, we have a wide selection of private tours designed for discerning travelers who want to make the most out of their time. Price wise, there is quiet a significant difference, and that explains it all.
Are shared desert tours guided?
No, they are not. You will have an English/French speaking driver who’s main duty is to focus on the road. However, he will be able to explain stuff every now and then during your desert trip.
Should we bring our own water with us on the tour?
Feel free to do so if you wish, but there will be plenty of convenient stores on the way to buy water from on a daily basis.
Lunches are not included on your Morocco desert tours. Where shall we have lunch?
There will be plenty of cafes on the way to the Sahara desert where to stop for lunch. Please feel free to choose on your own, or follow your driver’s recommendation if you wish.
We are a couple and we want to join a private tour of up to 6 people, is that possible?
Unfortunately, that is not possible. Our private Morocco desert tours are exclusive to the party booking a single private tour. You are welcome to join our shared desert tours if you wish.
I’m ready to book my tour, but I still haven’t booked my pick up hotel/riad in Marrakech or Fes, what shall I do?
You can book your Marrakech desert tour and on the pick up hotel/riad section, just put TBC (To be confirmed), and update us by email once you finalize your hotel/riad booking.
How do I pay the remaining balance?
SHARED TOURS:
Onsite on the tour day to our staff in cash only, Moroccan Dirhams, Euros, US dollars or Sterling. If you insist on paying by card or via PayPal, additional fees will apply: 5% precessing fee + 20% VAT
PPRIVATE TOURS:
Onsite on the tour day in cash: Moroccan Dirhams, Euros, US dollars or Sterling. Should you wish to pay the remaining balance by credit card or PayPal, and processing fee of 5% will be charged.
How early can I book your Morocco desert tours?
On peak seasons (December, April, and October), early bookings are recommended especially for private desert tours. There are limited accommodation/desert camp options to choose from. The earlier you book your desert tours, the better chance you have to secure the advertised accommodation for you.
What happens if the minimum participants is not reached on your Marrakech shared desert tours?
There is no minimum participants required on our shared desert tours. Our tours are guaranteed to depart every day no matter how many participants are signed in.
Can I customize my private tour?
Yes you can, just drop us a line and our team will assist you with your special requests.
Can you cater vegetarian and vegan and gluten free meals during your Morocco desert tours?
Yes we can, vegetarian and vegan are ok, Gluten free is a bit complicated here in Morocco. There are a few shops in Marrakech who sell gluten free food, and you can get prepared for your trip.
Are your Morocco desert tours meals halal?
Yes they are. Hotels and desert camps we use serve Halal meals only.
I have a flight to catch upon return from my desert tour. is that a safe option?
On private desert tours, it is, provided your flight is due to take off at 19h00 the latest. During rainy/snow season, it is still risky, as there might be flush floods, and heavy snow that shuts down some roads for a certain amount of time, which will cause a delay. On shared desert tours, it is definitely not a safe option. Only if your flight is due to take off from Marrakech airport at midnight the earliest. Again, on winter season, we would not recommend to schedule your flight back home on your desert trip last day.
Do we need sleeping bags for the sahara desert camp?
No you don’t. The camps we are using for our Moroccan desert trips supply sleeping equipment in there. During the winter, enough warm blankets will be supplied, but you will. Need warm thermal clothes to keep you warm at night (Dec, Jan and Feb).
Is there electricity in the tents? Where can we charge our phones and cameras?
Inside the tents, and for safety reasons, no plugins are allowed. Outlets are available in public areas at the camp (Restaurant). There will also be outlets in cafes, restaurants and hotels on the way.
Do we need to bring our towels and shower condiments for the desert camp?
Yes please. However, on our luxury desert camps, towels and shower condiments are supplied in your tent.
Can we skip the camel ride?
Yes you can. However, return 4x4 transfer will apply, except for luxury desert camp (you can choose between a camel ride or jeep transfer)
Are desert camp showers and toilets private or shared?
Zagora desert
Shared desert tour:
Standard camp
No showers in the camp. Shared toilets only.
Comfortable camp
Shared showers and toilets outside your tent
Private desert tour:
Comfortable camp:
Shared showers and toilets outside your tent
Luxury camp:
Ensuite toilet and shower inside your luxury tent.
Merzouga desert:
Shared desert tours:
Comfortable desert camp:
Shared toilets outside your tent. Showers are available at the camp operator's lodge in Merzouga the following morning.
Private desert tours:
Comfortable desert camp:
Shared toilets outside your tent. Showers are available at the camp operator's lodge in Merzouga the following morning.
Luxury desert camp:
Private ensuite toilet and shower inside your luxury tents.
Erg Chigaga desert:
Comfortable desert camp:
Shared toilets and showers are available outside your tent.
Luxury desert camp:
Private ensuite toilet and shower inside your luxury tents.
Can we book our tour directly from you when we arrive in Marrakech? Where your office is located?
Yes you can, provided there is availability. Our shared tours fill up at least 3 or 4 days in advance. Our office is located outside in the Medina in an office building about 20 minutes drive from Jemaa El Fna Square.
Can we choose to upgrade our tents once in the desert camp?
Unfortunately you can't. such a decision needs to be made during your booking process or at least 24 hours prior to departure. standard, comfortable and luxury camps are separate from one an other. they are all located in different areas, and operated by different camp operators.